Current Openings

Considering we built a game-changing A.I. platform, it only makes sense that we hire game-changing talent. At Satisfi Labs you’ll find a lean, diverse team that thrives on fast-thinking and prizes innovative solutions. We are committed to creating an environment where creative problem solvers can test what’s possible. If that sounds like you, drop us a line.

 

 

Account Executive (Enterprise and Retail)

Satisfi Labs is a conversational AI platform for retailers, sports venues, attractions, and live events. Our answer engine powers chatbots, voice experiences, messaging apps and website forums to provide an answer to all customer questions in real time. Imagine all the best qualities and knowledge across your organization wrapped up in one digital presence that can immediately learn new things and always provides back the perfect answer to any question. The result is increased online and on-premise sales, a better customer experience, deeper personalization, and higher NPS


Description: As an Account Executive for the Enterprise and Retail vertical, you’ll be responsible for delivering a steady stream of new business and flagship logos to the organization. You will be adept at fostering relationships, being able to comfortably speak to our technology and its use cases, navigating complex organizations, uncovering decision makers, identifying compelling events and finally,  guiding our prospects from first meeting to close.

If you are highly motivated, energetic and seek the challenges & rewards of selling great technology,, we would like to hear from you! This is a unique opportunity to work in a rapidly-growing (10x customer growth in 2 years), fast-paced organization with stellar technology and awesome lean & mighty team.

At Satisfi Labs, we respect that our team finds peak creative energy in a variety of environments.  Each employee chooses their favorite tools to get the job done. We provide a comfortable office work space, and our spacious common areas have lounge chairs with excellent views of the city for those moments when a change of scenery is in order. There's also plenty of coffee, tea, and beer on tap.  We offer competitive compensation with stock options, commission and comprehensive benefits, including 401K.

Responsibilities

  • Identify companies and people who meet our ideal customer profile - major domestic retailers, malls, and brands domestically. Any and all means should be explored and used - cold calling, LinkedIn, networking, email campaigns, etc.

  • Source pipeline via direct outreach based on existing database as well as your own research.

  • Perform deep-dive discovery calls with prospects to build rapport and identify pain points that Satisfi can help support and solve.

  • Efficiently qualify prospects and close deals within 5 customer touch points.

  • Independently manage a fully transparent sales process and accurately report status and next steps at each stage through Salesforce and team status meetings.

  • Enterprise and Retail experience is a plus.


Requirements

  • BS/BA and 2+ years experience selling technology solutions, chatbot/messaging services, API, CRM, ERP, or other SaaS Enterprise solutions. Retail ecommerce software experience a plus!

  • You will have no SDR/BDR team to support you; this is a unique hunt and kill position so you need to be able to create leads and close those from your own prospecting efforts.

  • Experience building a pipeline and qualifying and identifying deals that you can close.

  • Results-driven and able to achieve/exceed monthly/quarterly/annual sales quotas.

  • Excellent communication skills both written and verbal with internal/external clients. Especially comfortable on the phone, and happy to handle objections

  • Enthusiasm and eagerness to help an early-stage company grow; ability to learn quickly and adapt to change

  • Well organized, go-getter mentality; energized by challenges and is relentless in approach